Supporting our customers' chosen
business technology thereby enabling their businesses to excel
within their own market is fundamental to our objectives. By
providing peace of mind with a support service that is
customized to our customers' business requirements our
maintenance contracts will ensure that support is only a phone
call away.
We work with our customers to
identify the level of support required for their particular
business. Whether it be 24/7/365 remote management or a simple
hardware replacement requirement we are aware that 1 size does
not fit all, and today's business requirements change all the
time, so flexibility is vital.
Our strong vendor relationships allow us to work closely with
our vendor partners, where necessary, to provide quick and
effective resolutions to customer queries. Our clear escalation
procedures provide an effective and consistent response to all
support requests.
StarLink provide companies with the quality of IT support they
would normally only associate with an Internal IT support team.
our solutions offering are flexible based on customer
requirement, StarLink has developed a strong reputation for
quality and commitment to client satisfaction |